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Consumer and Retail

Consumer and Retail

The data your business already has is your biggest untapped advantage

The competitive advantage lies not in collecting more data, but in using it systematically.

Consumer and retail businesses generate vast quantities of data, from customer transactions and supply chains to operational sensors and digital interactions, but turning that data into competitive advantage requires more than collecting it. We work with ambitious consumer businesses to build the data platforms, predictive models and analytical tools that drive real commercial results, from FTSE 100 food producers and major utilities through to FTSE 250 gaming operators and global consumer brands.

Reality Check

Many consumer businesses know their data holds untapped value, but struggle to unlock it. Different departments draw on different systems for the same metrics, creating multiple versions of the truth. IT teams spend a disproportionate amount of time fixing data problems caused by process issues. Legacy platforms limit the ability to scale, and promising analytical projects stall because the data foundations are not in place.

The businesses pulling ahead are those treating data as an enterprise asset, investing in the platforms, governance and analytical capability to use it systematically.

The Red Olive Approach

We turn consumer data into measurable commercial advantage. Whether it’s building the business case for data transformation, migrating to the cloud, or deploying predictive models that improve customer outcomes, we focus on the initiatives that will move your business forward.

Data Strategy and Enterprise Data Models

We help consumer businesses build the case for data transformation and design the roadmap to deliver it. For a FTSE 100 food producer, we prioritised 160 data use cases down to six with the greatest cross-business impact, developed an enterprise data model and secured board funding for the programme.
Cloud Data Migration and Modern Platforms

We help businesses move from legacy infrastructure to scalable cloud platforms without disrupting live operations. For Gamesys, we migrated the highest-volume, highest-value data to Google Cloud Platform using our ROSIE accelerator, enabling the business to continue growing revenue while transforming its data estate.
Predictive Analytics and Customer Insight

We build models that help consumer businesses anticipate demand, forecast risk and improve customer outcomes. For Thames Water, we delivered predictive models covering customer satisfaction drivers, asset failure forecasting and sewer flooding risk, enabling proactive resource allocation and measurably better service.
Performance and Operational Intelligence

We design analytical tools that give leaders a clear picture of what’s driving performance across their operations, from supply chain and production through to customer service and compliance.

Predictive analytics for a major water utility

Helping Thames Water improve customer satisfaction, forecast network failures and reduce flooding risk.

Laying the data foundations for a national food producer

Helping British Sugar build the business case and roadmap for enterprise-wide data transformation.

Realising the data potential of a FTSE 100 food producer

Building the business case and roadmap for enterprise data transformation at a major UK food business.

News and insights

Getting the benefits of AI to enhance customer experience while also delivering your commercial outcomes needs clarity – read our perspectives that sort fact from the fiction.